So me and my girl go in on a Sunday as we have an occasional habit of doing -- we love the spaghetti and meatballs there so much. We order two drinks, the tortilla chips and want to share the spaghetti. 20 minutes roll. We ask where our chips are, the waiter leaves and someone comes 5 minutes later with the chips. 10 minutes roll. We ask were the sghetti is and one dude says they had a fire in the kitchen but that they will have it in 10 if we wait. We wait 15 minutes then some dude shows up with chips again. im like ""no, we want our sghetti not chips, we had those already while ago"" hes like ""talk to a manager"". im like ""why?"" leaves, then Caribbean Queen comes over says, ""oh we had a fire in the kitchen, do you still want your meal cuz it will take 15-20"" im like ""uh, someone promised that before and was supposed to bring it long ago, you could have told us it was not gonna be ready for nearly an hour. Thats too long now. Its 930 and we gotta eat and go home so please comp these chips and well pay for the two rum and cokes and go.I mean, chips cost nothing, but they do cost like 9 bux here."" shes like ""oh no, nobody else asked for anything why should you?"" im like ""uh...wait a minute, we are not everybody else, we are the folks talking to you right now, this is a huge inconvenience and we are going home hungry."" shes like ""well, its an inconvenience for us that the kitchen be broken so it no matter you are inconvenience"" I could reset the kitchen on fire now...""listen, im walking outta here. You just lost yourself a loyal customer."" shes all ""jherk"" chicken and says ""we have plenty customer."" No tip.
wow. i guess i'll miss the food if i dont go back. just hope its one of the cool folks next time.
Pros: Amazing Spaghetti and Meatballs
Cons: The worst service in the universe, sometimes.