My best friend is getting married in just a few weeks and went with Kent Floral. She spent hours planning the boquets and having meetings until everything was perfect. But when she decided to pick up her own flowers from a farmers market for the centerpieces to save some money, the florist got mad and dumped her saying, ""I'm not going to make enough money off of your wedding, it's just not worth it to me"". My friend was already spending over a thousand dollars going through Kent Floral, but apparently, that wasn't enough. She made no effort to accomodate her or work with her in any way. She gave her no notice, or opportunity to discuss the issue further. Now, with only seventeen days left until her wedding, she is without a florist and has no idea what to do. Interestingly, their website shows a pretty picture of the employees all together right next to a banner which reads, ""Providing quality customer sevice"". Yeah, for who? The rich people? It doesn't say, ""Dumping brides who don't spend three thousand dollars without notice."" If this is the ""quality customer sevice"" you're looking for, feel free, otherwise, steer clear.