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Eastern Truck & Accessories - 2 Reviews - 6320 E Virginia Beach Blvd (at Conveniently Located just West of Newtown Road.), Norfolk, VA - Auto Parts Reviews - Phone (757) 320-1312

Eastern Truck & Accessories

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6320 E Virginia Beach Blvd (at Conveniently Located just West of Newtown Road.)
Norfolk, VA 23502
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(757) 320-1312
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Eastern Truck & Accessories - Norfolk, VA
Eastern Truck & Accessories - Norfolk, VA
Eastern Truck & Accessories - Norfolk, VA
Eastern Truck & Accessories - Norfolk, VA

Reviews

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Best

When I first went inside ETA I was a little worried, because the prices seemed high, but after seeing the attention I recieved as a customer I understood that the prices were high...

Worst

A really mixed bag here. I went in for a spray in bed liner and a tonneau cover for my new truck. They had it all done in a day for just over a grand. A little pricey but man they...

Editorial review from Citysearch 9/16/2012

Was told my truck needed ball joints and a wheel bearing to get the alignment right. MY TRUCK ONLY HAS 12,000 miles on it!! I declined the work and was still charged $90 for an alignment that apparently wasn't right. Their tire price that I paid was outrageous. I got my truck aligned at another shop just fine. High priced rip off. more

Be Warned! 8/7/2010

A really mixed bag here. I went in for a spray in bed liner and a tonneau cover for my new truck. They had it all done in a day for just over a grand. A little pricey but man they turned it around fast. I thought that was good. Of course when I got there we could not get the cover opened. So the staff came out and told us that it just takes time for the cover to "loosen up". Um Ok. We played along. Got it home and guess what...after a day in 100 degree heat...still wouldn't open. Once we were able to pop it...we couldnt get it closed. So back we went to get it fixed. Robbie the sales guy had a piss poor attitude accusing us of bending the clasps. The tech, Mitch, came out and could not have been nicer. He took it around back...and came back with it saying it was fixed about 20 mins later. Ohhhkay. It seemed to work fine. On the ride home...the cover popped off on the interstate. Pulled over and found all they had done was bend things around a bit. Took it back for the third try. At thi more

The place for all your truck parts 11/10/2005

When I first went inside ETA I was a little worried, because the prices seemed high, but after seeing the attention I recieved as a customer I understood that the prices were higher because they paid their employees well and they took care of you. I recieved some of the best customer service ever here at ETA and the information they gave me about my Jeep was great. They will take great care of you at ETA and meet all your off-roading needs. more
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SPRING DISCOUNT :
20% OFF all yearly plans
Use SPRING at checkout. Expires 6/30/2017

Owner Message

  • Growing up in Hampton Roads in the 1980's, I found truck shops to be few and far between. Some shops were run out of garages and didn't know much about lifting or accessorizing trucks. This shop, formerly Eastern Off Road, was one of the few locations that actually had its own building. Even so, after owning many trucks for several years, there was not a shop that was exciting to visit or where someone could see the latest and greatest products available. After 17 years as a Journeyman Electrician, I had the opportunity to purchase Eastern in early 2002. We celebrate this monumental event each year in Spring with an Open House Party. After owning Eastern for only a few months, I realized that no shop in town had ever given real customer service. Soon we realized there were many other voids in the field that needed to be addressed and corrected. Our Moto--Customer Service Done Right <br /><br />Eastern Provides A Number Of Services: <br /><br />Suspension Lifts and Lowering Kits, Air Bag Kits, Body Lifts <br /><br />Off Road and Truck Accessories<br /><br />Mount & Balance of Wheels up to 26'' and Tires up to 54'' <br /><br />Suspension & Alignments<br /><br />Custom Wheels and Rims<br /><br />Tires<br /><br />Jeep Accessories<br /><br />Bumper installs Lights, Nerf Steps, and Roof Racks <br /><br />Performance Upgrades including Exhaust, Turbos, Headers, Cold Air Intakes, Diesel<br />Performance Upgrades <br /><br />Axle Work, Gears, Lockers, Axle Shafts, Complete Axle Replacements <br /><br />Tonneau Covers and Bed Accessories <br /><br />Custom Fabrication is not a problem, Welding, Cutting, Torching are available

Additional information

  • Hours:

    Mon 09:00 AM-06:00 PM;Tue 09:00 AM-06:00 PM;Wed 09:00 AM-06:00 PM;Thu 09:00 AM-06:00 PM;Fri 09:00 AM-06:00 PM;Sat 09:00 AM-04:00 PM
  • Payments:

    Visa, Master Card