Well, when I first walked in, it was a little dusty. But then I stopped to look at some of the HUGE variety of finished, unfinished, and even unfired pieces they have, and you know what? I stuck around, and I met a very polite gentleman, with clay all over him, who was the owner's husband, and I was told that he was preparing to mold some fresh pieces. I was looking for that perfect gift, and you know what? I found it. Not only was it perfect, it was very affordable, and done precisely when he said it would be done.
It doesn't look like much at first, but they're good, and have a MUCH BETTER selection and better prices than any Pottery Barn I've ever been to.