Ordered mother of the groom dress months before the event. 3 weeks before the ceremony, we were presented with a plastic bag, which contained, yup, the gown. Kinda scrunched up in that bag. Would have been appropriate had it said Wal-Mart. Anyway we saw the ordered gown at the same exact moment that the 'advisor' did. Surprise ! It had 3 very obvious defects. Even the 'Manager' agreed. So, ""send it back, have a new one soon"". Wedding in 3 weeks, mind. No call the next week, so we call, were told that we might have a replacement in 2 more weeks, but Hey ! They might pay for the alterations. At this point, money is useless. Need a dress. So, they did return our deposit. Now frantic shopping for a replacement from a professional shop. Lesson learned ? If you really really really have to buy from these country bumpkins, ask them to take the item out of the bag and look at it before you travel in for a fitting, Maybe, just maybe, they would present it to you on a hanger as if they were really proud ot it. Me, I'm saving up old Wal-Mart bags for them. Seems to be the only marketing strategy they understand. Tears on my pillow...........
Pros: Well, they refunded our deposit
Cons: Bumpkins pretending to be semi-professionals