Had a bike stolen and Ricks recovered it. The owner recognized the bike and purchased it then matched the serial numbers from an old receipt. All i had to do was pay what he payed to recover it. The staff is knowledgeable and friendly and always willing to help meet my needs. When I first started riding they gave me an in depth demonstration on proper posture and operation. More than willing to answer questions with explanations from any rider, Amateur to pro. This is a family run local business and they can be rough around the edges, but 120 years of operation is a testament to their skill and dedication to their art. I recommend this shop to family and friends regularly.