Mac Cosmetics

Unfortunately there is only one free standing MAC store in Atlanta and I can assure you I won't be back! I recently purchased a set of brushes (and the cleaner) and one fell apart within two months! I went back to the store to purchase a few items, with the brush and receipt in tow hoping to make a simple exchange. The associates were incredibly rude and said returns can only be made within 30 days. So, a $40 brush only has to last 30 days? They were so condescending and suggested I call Corporate Customer service, which I did. MAC suggested I send the brush back, they would have someone in their lab ""evaluate"" it and determine if I am due an exchange. Seriously? So, in the meantime I have not brush or the money I paid for it? Can someone in Atlanta not determine it fell apart? To top it off, I had taken materials in to join their professional membership program (which meant I went in intending to buy more!) and they failed to give back my ID. They made no effort to call and when I went back about half an hour later was told to WAIT while they finished a make-up consultation! And this was during the day on a weekday. There are plenty of places that are willing to take my money and be polite about it, AND guarantee that their products will hold up! Pros: Great make-up line Cons: Terrible customer service-- not worth it! more

Okay...I've tried lots of makeup. I was truly in search for a makeup that would be with me from my 20's to my present 40's...and I still look good. I must admit great skin care is the key; however, MAC makeup enhances my true beauty. Hmm??? Does MAC do hair care? Then I'll be fierce at 40! Thanks MAC! Best makeup hands down. Pros: Light on my face, great colors, and packaging easily fits in my compact purse Cons: Gotta travel 20 miles plus to a store at the mall more

All the makeup consultants at MAC are helpful, but Sam's the best. She's not pushy, listens to what you want and then offers good suggestions. The staff at this store has a lot of fun and keeps the entire Perimeter mall on its toes! Pros: friendly, fun Cons: in the mall more