Consumer Auto Body Inc

I went to Consumer Auto Body because I saw the reviews on Yelp. I wasn't disappointed! Rob was willing to work with me when I found out I couldn't go through my insurance. He did an excellent job in the time he had promised. I was worried about the paint match, since I own a silver car, but it looked fantastic! Great job.\r more

Rob & his crew have done great work for me on 3 out of 3 occasions. Dings and nicks are inevitable in San Francisco and it sure is nice to have your car looking its best when he is through. Even nicer to not get any nasty surprises when all is said and done as well. Great location at 20th and Valencia works really well too.\r more

I first went to Rob's shop because something fell off my car and I happened to be driving down Valencia. I thought it must have been a slow day, because Rob fixed it on the spot, no charge. It happened again a year later, I stopped in at Consumer, same thing. So, when my bumper and driver's side door got crunched by two separate people attempting u-turns on my narrow street, of course I took it to Rob instead of the 'official' insurance body shops. He did an amazing job - my battered city car looked like new (from one side at least), and handled the insurance as well as the uninsured guy that hit my car. And, when I asked him to fix another scrape on the other side, he advised me against it because it would be pretty expensive, and it would probably just happen again. Big stars (as if he needs more) for not just taking the extra money like many shops would do. Thanks Rob!\r more

Rob Song at Consumers Auto Body was great. He quoted a great price for the smashed-in side of my daughter's Honda, and he did a lot of extra stuff too, like touching up the bumper, disconnecting a faulty security system, and gluing some fabric back to the interior of a door. The car was ready when he said it would be, and the paint matches perfectly; there's not even a hint of the damage. I've had more than my fair share of body work done, and I'd go back and/or recommend this place in a second.\r more

Rob Song and his team at Consumers Auto Body & Repair are excellent. Rob is unbelievably honest and more than fair in his estimates. The first time I used Consumers Auto Body & Repair was a front windshield replacement. Rob used a new generic windshield that was way less costly than the dealer's and we've had no problems with it. And that's another wonderful characteristic about this business, they guarantee their work. They are reliable and timely, and if I remember correctly, they also washed our dirty car.\r more

I've been driving the car for a couple of months now and it's been great! I would definitely go back again. I've had friends who've had body work that is decent, but you can tell the car has had modifications. Consumer auto body really did beautiful work on my car; you really can't tell there was anything ever wrong with it.\r more

After a trip to the country side and a run in with a big old deer, I refrained from taking my car to the local auto body shop in the town I was visiting for the weekend and drove my car back to the City so I could take it to Consumers Auto Body & Repair. I had taken a vehicle to them before and was so pleased with how efficient and professional they were that there was no question I would give them my business again. The deer had done a number on the front end of my car but Consumers gave me what I thought was a very reasonable quote and, after telling some of my more car-savvy buddies what the quote was they said I'd been given an amazing deal. Two and a half weeks after I took my car in, all beaten up and dented, Consumers returned my car and it looked better than ever. This is an auto body shop you can trust.\r more

I highly appreciate this auto body repair shop for their nice staff and well service as they did for me. They did for me some extra job and helped me with the contact of insurance. They saved my money and time with an exceptional dutifulness.\r more

Here the guys checked out my windshield wipers right in front of me, explaining what went likely wrong in the first place, and were completely easy to chat with. If I were a dad, I'd send my daughter here.\r more

Better and faster service than I expected.\r more

These guys were top notch. Cleaned up and washed my car while they fixed a side mirror I screwed up. They were fair and had transparent pricing. Friendly, fast, and honest. Couldn't recommend these guys more. Three thumbs up. more

Rob is great and runs a professional shop. He has a strong work ethic and is honest to his customers. He has not steered me wrong in years. I have been bringing my car to him ever since he opened his shop. I would not go anywhere else!\r more

This is hands-down the best auto body shop in the bay area\r \r . I simply showed up at Rob's shop based on word of mouth from friends (and because the first one who told me about it was a woman who had done the same numbskull thing as me--driven my brand new car into a pole and needed immediate help!)\r \r And I actually came all the way from Alameda to the mission because people loved this shop so much.\r \r They were right.\r \r This is without a doubt the most honest , forthright and fair auto business I've ever found in 25 years of living in the Bay Area. Rob fixed my damage promptly, gave me a very reasonable estimate, and was incredibly kind and courteous throughout the process. The work was\r impeccably done and he even included a detailing, wash and wax job at the end. \r \r If only all businesses were run with the consummate good energy of this spot, life in the bay area would be stress-free. Until that happens, at least know there is an absolutely perfect spot to bring your car the next time you have a fender-bender.\r \r I honestly can't recommend highly enough that you bring your auto body business here It was such a good experience I didn't even mind blowing six months of sushi money to get the car fixed because it's the kind of business you just feel good supporting. \r \r That really says something.\r more