We have had Justin from RIGHTIME come and provide our yearly service calls for our A/C and Heater twice now and each time it's been a pleasure. He explains thoroughly, what he is doing and why, he patiently shows us how to change out our filters, and I can't say enough good things about this very capable employee. Today Chris was with him, training... Equally polite and eager to learn. Justin certainly knows his stuff and I'm sure Chris is learning well. Thanks!