Lily Salon & Day Spa

My stylist was Mary. She did not greet me with a smile. I had a consultation during which she used a lot of ""We had agreed on...) phrasing which I thought was unfriendly, but since she seemed to know what she was doing, I proceeded with the haircut. She washed my hair with a lot of force. When she finished she didn't lower the leg support, so I had to jump out a little. She was irritated by that (Whose fault was that?) As she was about to cut my hair, another client walked in to have a consultation with her--it turned out that I had been scheduled to have a consultation almost at the same time as another client. She told the other client to talk to her while she cut my hair. It got worse and worse. I had never seen anyone who cut hair with such a bad mood. She cut my hair very quickly and roughly. The whole ""cut"" was over in less than 10 minutes. She had cut my hair a lot shorter (chin length) than what was ""agreed on"" (middle of the neck). I did speak up during the cut, but she insisted on being correct. After the cut, she proudly announced $55 for my cut and left. Wow..... The owner is actually a nice woman who tries her best to make the customers happy. If you are looking for great haircut and customer service, I would not recommend this renter at all. more

I had a massage with Karina, which was unlike any other massage I've ever had. She explained to me her technique which is called ""trigger point"" therapy. This relaxes tense muscles. Since her massage, I've had reduced pain in my neck and shoulders. I've had better results than with a chiropractor. The Spa is nice and I recommend it if you're looking for a great massage more

I just loved the salon. I've lived here for a long time now, and never been to a spa in cupertino. Lily salon was the one to come up first in all the searches, and I can tell you it is number one! I got a whole body scrub and a facial. The body scrub was done in a vichy shower room, they remove all the dead skin cells and it filla great laying under warm showers. Facial was done also amazing. Nice and gentle touch, very nice masks i must say. Loved the experience! Pros: Dedicated to do their job more

I just moved in the area from Florida, and was looking for a good salon and spa, coming across the reviews for lily salon and day spa, i decided to try it. I made an appointment for a haircut and to relax a little bit i booked a massage also. When i came in i was greeted and was given tea with some cookies, which i think was a nice touch. A hairstylist, oh i forgot her name, greeted me and prior to doing anything she talked to me about what i want, and what i don't want and gave me some advice. I really liked that. The hair turned out to be great! I had massage with Adi?, she was wonderful. She has such a nice and gentle touch, that you melt under her hands. I even fell asleep because i was so relaxed. I really enjoyed my time there, i am a regular client now=) more

personally loved it, i got a facial and mani &pedi. The facial was great i got a clarifying facial with Nally, i believe her name was. She gave me a nice robe i could change into and asked me to lay down under the blanket, oh so comfy! I was impressed on how gentle she was and told me everything i needed to keep my skin looking healthy. Pros: Clean, friendly, relaxing more

I thought I had the best aesthetician in Chicago however, after moving to Cupertino, I found Nelly – she is fabulous! Her facials are a perfect blend of balanced wholeness with therapeutic purpose. She analyzed my skin and provided solutions that I could carrier on during my daily skin care. \r I had an extraordinary experience in a peaceful, tranquil ambience that was invigorating yet calming for the mind, body and soul. more

Very nice place! The receptionist was very nice and offered me tea and brownies. I think her name was Lina. I called about an hour and advance and thought there wouldn't be anything available but she fit me in. Pros: Best Masseuse i have ever seen more

I just moved to this area and was looking for a spa close to my new home. I checked several spas on the internet and choose this place because I found everything I was looking for, even a Vichy shower. Massage was so amazing that I decided to buy a gift certificate for my friend, so the next time we will get massage together in the couples massage room. I also made my appointment for hair highlighting and nails. Clean place and very professional staff. I definitely recommend it to everyone who is looking for high quality services. Pros: Professional staff, place is clean more

Recently I received a Spafinder gift certificate from my friends. I?m not local and could use it in my home town, but it was a great opportunity to try spa here in the Bay Area. After almost an hour of Internet research I decided to choose Lily salon and day spa. I found a lot of spas, but this one is the only spa in Cupertino area that has Vichy shower, sauna and couples massage room with Jacuzzi. This was the best day of my life from the moment I was greeted at the front desk. I was treated like a queen. Warm Jacuzzi with moonlights and frozen yogurt with fresh fruits were an amazing surprise. Nice ambience and soft music made impressive feeling of complete relaxation. The staff was professional and friendly. I?m glad that I found this place to get stress out. I loved it so much and will definitely recommend to everybody. Pros: Friendly and professional staff more

Perfect place to relax and release the muscle pain and Karina is the one that's going to help you!Her hands are very strong and that helps when your muscles are sore.In the end the feeling is indescribable, so relaxed. Also try Adi if you need waxing and it does not hurt!!!Especially with her, she took a good care of me!i loved it. I'm definitely coming back there! more

Lily Salon and Day Spa is an amazing place. I went there to get a massage because i stress a lot lately so i went to see Karina i did not regret it in any way!The lady is a magician, she worked on my muscles so good. Absolut relaxation an the pain is gone. I recomend her 100%! more

I see Eric at Lily Salon, who is a master of hair! Whether it be a new cut, color, or adding highlights, he always does an amazing job. His prices are fair and he's a pleasant person to talk to. My only problem with going to see Eric is having to deal with the manager of Lily Salon, Olga. Every time I am there she tries to sell me some product or service, and even once recommended I get a brow wax, which she conveniently could do for me right then. It was extremely rude and I will never go to her for any sort of services. I DO recommend going to see Eric though, because you won't be disappointed! Pros: Wonderful stylists, easy to make appointment with, Prices Cons: Pushy & rude manager more

Well, my experiense was great the first time, I saw Brienna, and she did an aline cut and highlight on me that was beautiful. I was so nervous to cut my very long hair this short, but I couldn't be happier, the last time I was there to make an appointment the owner kept pushing me to see a new stylist, What's up with that! I won't go to anyone else, Brienna did a beautiful job it was the best style I have had. She works everyday but tues & wed. Call, but be sure to ask for her specifically!! Don't settle for the less. Pros: Great stylists Cons: Pushy Owner more

I've tried quite a few places and this is the best. I had an amazing aromatherapy facial here last week. Each step of my visit was a marvelous and out-of-this-world experience, and this is not my first spa treatment! My esthetician Svetlana was kind and expert and I managed to relax fantastically. The treatment was very nice, with a lovely facial massage. I especially liked that once the mask was applied, Svetlana gave me a neck-and-shoulders massage, soft and at the same time strong. Pros: Service, ambience, weekend appointments more

I walked in to the salon scared and afraid of change like anyone else. I went in to get my hair highlighted and a facial...... it was such a treat to have a friendly face approach me , and make me feel like it was my day to shine. My hair was a mess when i came into the salon, i havent changed my hair style in years it was frizzy, long, and boring and not to mention the grey it was starting to form. I highly recommend that you go and see a lady by the name of Mary to do your hair. without a word or anything, she knew exactly what would look best on me and was very honest telling me if something would not be for my benefit. I have to tell you, she really earned my business not to mention the atmosphere in the salon was very uplifting. it is a very clean and organized salon, even when i went back to get my facial, it was very clean. i was highly impressed. My face felt amazing after i was all finished. everyone there is very friendly and professional. YOU WILL BE IN GOOD HANDS.......... I have never looked and felt this good in a long time..... thank you so much to Mary for making me feel this way... and trust me, you will look and feel your best walking out of LILY SALON AND DAY SPA, you will want to come back again just like me. ( if you want quality service than go to a quality place like Lily Salon) Pros: service, price range, staff, atmosphere, worked around my schedule more

I was looking for a spa that would accommodate a group or 25 to 30 women in Honor of Mother's Day, and when I called to speak with the owner, Olga, about accommodating my large group, I was pleasantly surprised. Olga was extremely professional, courteous, and very accommodating. She is going to give us a wonderful night of pampering and relaxation.\r \r Olga suggested that I come in to give the spa a try before coming in with my large group, and once again, I was pleasantly surprised. The 60-minute massage that I received was the best massage that I have ever experienced in my life. I can’t wait to introduce this spa to my large group. I will definitely recommend this spa to all of my friends and family.\r \r The spa is definitely an oasis. It is beautiful, clean, elegant, quiet, relaxing, and the staff is extremely skilled at what they do and very professional. more

For this Valentine's Day I was looking for a very special gift for my wife. I really tried to surprise her and after a few nights of wandering over the Internet the idea of getting a couples massage stuck in my mind. Now that I knew what I wanted I decided to give my wife a gift certificate for two of us so we could enjoy a day in the spa together. After some extra search I picked several places and ultimately ended up gazing at the Lily's Spa page. This place seemed to have everything I was looking for. First, for the spa itself, it was beautifully decorated with roses and candles. No doubt they have done a very nice job creating this delightful oasis of serenity. The staff was very friendly and professional. We enjoyed Hot tub with colorful bubbles, lights and soft soothing background music. After that we received unforgettable Spa signature style massage. Our massage therapists Lily and Molly were amazing and the massage we got was just superb. And what completely stunned me was a g more

WALKED INTO THIS SALON WANTING TO CHECK IT OUT, RIGHT AWAY I WAS BOMBARDED BY AN OLD WOMEN CLAIMING SHES THE OWNER THOUGH SHE COULD BARELY SPEAK ENGLISH, I WENT INTO THIS SALON WANTING A SERVICE MENU BUT INSTEAD THIS WOMEN STARTED TRYING TO GET ME TO BUY A MASSAGE FINALLY I GOT SO ANNOYED I WALKED OUT WITHOUT THE MENU! MY ADVICE LAY OFF! NEVER GOING BACK more

I went to Lily Salon for a facial and pedicure and immediately fell in love with it! My esthetician Adi turned out to be one of the nicest people I?ve met. What amazed me is how quickly she examined my skin and helped me choose the product that is right for me. The Dr. Murad line of products works perfectly for my skin. The aromatherapy treatment I got also included a face and neck massage ? I loved it! My skin felt rejuvenated and glowing. Pros: Great location, experienced staff more

I have been going to Lily Salon for almost 2 years. The salon is practically re-born thanks to the new owner who has done a great job turning the place into a high-class spa with all the features and gadgets you could possibly think of. Now, my work schedule is very busy, but my stylist Briena always finds time to do her tricks and turn my hard-to-manage wavy hair into something my husband actually admires. I can say EVERYONE is talented here, but for obvious reasons I highly recommend Briena for your next visit - she is AMAZING! Well, if you saw my hair a couple of years ago you'd agree! Also Briena is pretty good at wedding hair-styles and make-up: she did a great job for my cousin on her wedding day. My cousin looked gorgeous and everybody complimented her. more