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Casey Automotive - 260 Reviews - 715 E Rand Rd, Arlington Heights, IL - Auto Repair & Service Reviews - Phone (872) 256-1329
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Casey Automotive

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715 E Rand Rd
Arlington Heights, IL 60004
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(872) 256-1329
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Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL
Casey Automotive - Arlington Heights, IL

Reviews

( 224 )
( 28 )
( 2 )
( 2 )
( 4 )

Best

We have had excellent customer service and we like to work with them.

Worst

The guys at Casey always seemed to find multiple things they said needed repair. I took the car for a second opinion to someone who nothing to gain or loose and they told me all t...

Great work 3/10/2017

We have had excellent customer service and we like to work with them. more

Fair Prices and Good Work. 3/8/2017

Casey Automotive has been taking care of our cars for at least eight years. They are very good at the work they do. We've rarely had to go back to them with the same problem. Their prices are fair. The personalities of the guys who usually do the work are great; they're very easy to get along with. Casey's has worked on at least five different cars I've had through the years, and I've found them to be consistently of high quality and professional. I'll definitely continue to be using their services. RESPONSE FROM Casey Automotive: Thank you Brad for your feedback and for your continued trust and loyalty to our family shop. We look forward to servicing all of your vehicles in the future! more

Good Experience! 3/6/2017

We have been using Casey Automotive as our primary automotive folks for several years. We mostly deal with the front office guy who's good. But when we have had to deal with the mechanics themselves, we've found them to be professional, prompt, and responsive. They have been good about explaining everything. They do good work. We keep giving them our money, so they must be doing the right things! more

They Handled Everything 2/27/2017

I was really impressed with how the guys at Casey Automotive handled everything. We had something go wrong with our car that was covered by our insurance but we were still going to have to pay a high deductible. These guys went to bat for us and got it so that we had to pay very little at all. They then did some incredible work for us and my car has been running like new since we took it there. They made this whole experience so smooth and easy that we will definitely be coming to them whenever we need our car looked at. RESPONSE FROM Casey Automotive: Hi Mike - thank you for your review! We are happy to hear about your experience with us and look forward to servicing your vehicle in the future! more

Very Happy With Service And Quality Of Work 2/21/2017

When we moved into the area we were looking for a good mechanic because our car was having some issues and we came across Casey Automotive. We were looking online and they seemed to have some really good reviews so we decided to go to them and they did not disappoint. We have been going to them ever since. We are very pleased with both the service and the quality of their work. We cannot recommend them highly enough. more

Very Nice 2/21/2017

The people over at Casey Automotive are very nice and they took really good care of both my car and I. When I took the car in, they did everything that I asked them to do and even did some little extra things at no extra charge which was nice. They gave me a very fair price when all was said and done which I definitely appreciated. I would definitely recommend Casey Automotive to anyone looking for a good mechanic and will be going here from now on! more

Outstanding Customer Service 2/13/2017

I've going to Casey Automotive for about 10 years and I gave them the highest rating without hesitation because of their outstanding customer service. Ole is a great person to work with there. They have fairly moderate pricing. I would definitely recommend their service. more

5 Stars!!!! 2/13/2017

Odie (sp?) the owner went over and above to help me with the electrical issue on my car. He was uber responible and kind in dealing with the long term issue, and kept me informed along the way. It meant so much to me as I am on a budget and need to keep my car going for awhile. more

The team treats us like family. 2/9/2017

We have been going to Caseys for many years. They do great work and stand by it. They know us by name. I recommend them to all of my family and friends. I wouldn't take my car anyplace else. more

Love Casey's! 2/1/2017

I've been bringing my jeep to casey's since I got it 7 years ago and I couldn't be happier! I feel very welcome every time I go in and I know the job is getting done right. I've dealt a lot with David Hudson and I have to say he is amazing to work with. I never have to worry about anything going wrong and my car always comes out feeling brand new. Huge thanks to David and Casey's for making me feel at ease when it comes to helping my car run smooth! more

Excellent customer service and job done right 2/1/2017

My husband and I moved to the Northwest Suburbs about 3 years ago and I have been taking my cars to Casey Automotive in Arlington Heights on Rand Rd ever since. Gabe goes above and beyond to make sure you are getting the best price for the work being done to your vehicle. I highly recommend Casey Automotive to anyone who is looking for an honest and fair priced auto repair shop that consistently provides excellent customer service and and gets the job done right. more

very professional Dave very informed good work 1/26/2017

brought car in on jan 24 gave me a ride home called mthe next day with estimate ready later in the day more

Reliable and trustworthy 1/20/2017

I'd rate Casey Automotive so highly just because they do good work. I don't trust a lot of people with my car. They seem to take care of it, and they get the work done. After they've finished up, the car runs perfectly, and I have no complaints. I've used them a lot of times so far, probably eight or ten times. They're very reliable. I really do appreciate good service, and they seem to have that. more

Good service, straightforward and honest 1/19/2017

I have been getting good service from the guys over at Casey Automotive for a while now and that is why I keep going back to them. I like that the guys who work here are very straightforward and honest, and are more interested in keeping you as a happy customer than making a quick buck. They do good work at a good price and because of that I have recommended them to multiple family members who go to them now too. more

When they fix something it's fixed! 1/18/2017

I love having Casey Automotive deal with my vehicle issues because when they fix something it's fixed. If you bring in your car to get your brakes seen to, when you leave your brakes aren't squealing anymore. I'm a car guy, and I don't like taking my truck back three or four times for the same problem, which is what you have to do with some places. Not here. Their mechanics are really good. I've been coming to them for at least seven years. I've recommended Casey Automotive to other people, including my wife and my mother-in-law. Their prices are also really great. RESPONSE FROM Casey Automotive: Thank you Steve for your review and for the referals! We appreciate you and your family's business and look forward to servicing all of your vehicles. more

quality work, reasonable prices 1/17/2017

Casey Automotive provides good and affordable service. My whole family goes there and many of my friends. My daughter needed a transmission and they were able to take her right away and get the parts in. I drive a Mercedes and needed an oil change and new tires. They were able to get the parts quick. Usually you have to take Mercedes to dealer, but they are able to get the parts at Casey Automotive and the price is better so I take it there. I've compared prices between the dealership and Casey Automotive a number of times, and Casey was always more reasonable than the dealer. The front desk staff is always very friendly and helpful. As far as the mechanics, I've never had any reason to speak to them, but they do good work. I feel like they do quality work at Casey Automotive and the prices are reasonable. That's why we all go there. more

Waiting area is clean and comfortable and the staff is friendly and polite. 1/13/2017

W have been going to Casey Automotive for about 15 years and the waiting area is clean and comfortable. The staff is very friendly and polite and when I have major service done, I am able to either get a ride or loan a car, so it's very convenient and easy. That's it. more

Take good care of their customers 1/13/2017

I really like how the people over at Casey Automotive do a really good job of taking care of their customers. They just really go the extra mile to make sure that you are satisfied and I really appreciate that gesture. They do really good work as well, and their prices are very competitive. Things were just very good for me and I would recommend these guys to anyone because of it. RESPONSE FROM Casey Automotive: Thank you Jim for your feedback! Our customers' satisfaction is what we strive for! more

Dependable and Honest 1/11/2017

I feel like the guys over at Casey Automotive have the total package as a auto shop. They are really good and they don't charge me too much. The first couple of times I came here I would check with other places to get quotes but I have stopped doing that because these guys are consistently lower when it comes to price. They do high quality work at a good price. I just really wanted a dependable shop where I did not have to worry about getting overcharged or ripped off and I found it in these guys. I would recommend them to anyone looking for a good mechanic. RESPONSE FROM Casey Automotive: We are so happy to hear about your experience with us and look forward to servicing your vehicle again! Thanks for your awesome review Mohammed! more

fixed my car, but engine light still comes on 1/10/2017

I gave my BMW car to Casey Automotive when I was having some issues. They initially said they needed to repair the spark plug, and they did fix it. It cost about $1700. I'm not totally sure if it is fully resolved though because the engine light still goes on and off. I'm not sure when to take it back because the light is only on intermittently. I will definitely be taking it back to them within the next week or so and they can see what else might be going on. They are professional and seemed like they did good work. more
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Owner Message

  • Casey Automotive Service and Repair is located in Arlington Heights, IL. Rather than taking a trip to the dealer or the big guys, folks from all over Chicagoland are discovering friendlier service and better rates at Casey Automotive. Casey is your local auto repair expert with over 35 years of experience. We combine the best of both worlds- old world customer-first service with the absolute latest in automobile service technology.<br><br>All our mechanics are ASE certified and eager to work on your automobile or truck, whether it's a domestic or foreign make and model, old or new. Casey offers a lifetime warranty on many of our auto parts and accessories. Casey also offers our great two year or 24000 mile guarantee on parts and labor. <br><br><br><br><br>Casey Automotive offers, but is not limited to the following services:<br><br><br>• Alignments<br><br>• Oil changes<br><br>• Transmissions<br><br>• Mufflers<br><br>• Brakes/tires<br><br>• Radiators<br><br>• Engine performance<br><br>• Fuel pumps<br><br>Casey also has a 24-hour drop off service and emergency towing and recovery when you need it. Many repairs and services can be taken care of on the same day. Of course, our friendly staff at Casey is always more than willing to offer consultations and no-strings-attached estimates. At Casey, your safety and satisfaction is our ultimate goal. For savings, service, and more, come by and see us at Casey Automotive!<br><br>Call Casey Automotive Service and Repair today for more information!. Ball Joints|Radiators|Radiators|Shocks|Brake Pads|Axles|Axles|Auto Air Conditioning|Radiator Coolants||Catalytic Converter Repair|Four Wheel Drive Repair|Radiator Leaks|Shock Absorber Repair|High Performance Vehicle Repair|Clutch Service & Repair|Brake Installation|Auto Repair|Auto Air Conditioning Repair|Auto Air Conditioning Repair|Radiator Service & Repair|Radiator Flushing|Steering System Service & Repair|Inspections|Inspections|Inspections|Exhaust System Repair|Brake Line Repair|Brake Service & Repair|Brake Service & Repair|Fuel System Service & Repair|Suspension Installation|Drive Shaft Repair|Header Repair|Electric Car Repair|Manifold Repair|Tune Ups|Air Bag Service & Repair|Tire Rotation|Transmission Repair|Auto Air Conditioning Installation|Brake Repair|Turbocharger Repair|Disc Brake Repair|Electrical Service|Alignments|Alignments|Carburetor Repair|Brake Service|Engine Service & Repair|Radiator Repair|Auto Heating|Muffler Repair|Muffler Repair|Auto Radiator Installation

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm, Sat 7:30am-2pm
  • Payments:

    American Express, Discover, Master Card, Visa