I thought I should share an alarming incident with Office Max at Shoreline.
I went there today to recycle my printer toner and buy a new one. During the transaction I accidently gave them the Drum for the toner/printer. I realized what happened after I left and went back to retrieve the Drum. They said it was gone and they don’t have the drum or old toner. I asked to speak to the manager they said he was not there so I had them get him on the phone. The manager proceeded to tell me that it was my fault for giving it to them and I was welcome to spend another almost $200 for a new Drum. I was appalled that a printer toner and Drum just walked away and nobody knew what happened and then was told I was at fault. I am filing a report with their corporate office but know I am out almost $200 and feel this is unfair. These things just don’t up and walk away and the service was horrible to begin with.
I encourage everyone to shop elsewhere and not support this type of behavior from a large chain that thinks it is okay to steal and not take responsibility for their mistakes.