WARNING: NEVER GIVE THESE GUYS ANY FORM OF ID YOU DONT CARE TO LOSE!
I know what constitutes a good pool hall and a good business. Eastside Billiards is neither of these. It is run incredibly poorly by a manager with ZERO common sense, and a bartender with NO customer service abilities. Here is my experience: 1) A 100 step climb to get into the poolhall. 2) On the way in we notice a beer special.. we ask for it, but find out that the bartender forgot to put the bottles in the fridge, so they are warm. Plus, the manager is sitting at the bar drunk, and is witness to this yet does NOTHING except take a dollar off the warm beer cost. 3) We order a table and the girl asks for an ID to hold on to. Warning: NEVER GIVE THESE GUYS ANY FORM OF ID YOU DON'T CARE TO LOSE! I made the unfortunate mistake of giving them my drivers license. 4) 2 hours later we go to check out... We get to the desk and the manager and bartender are no where to be found. 5) The bartender and manager are MIA for 20+ minutes and we wait (and accrue more time on our bill). 6) Ultimately they return from a 30+ minute cigarette break (no one was watching the entire pool hall during this time) 7) I go to cash out and THEY GAVE MY ID TO SOMEONE ELSE! 8) They ask me to try to chase down the last person, so I run down the flight of steps but to no avail. 9) I ask what they intend to do and the manager then puts a hand on my shoulder and kindly tells me he plans to do NOTHING but wait to see if someone will bring my ID back. Meanwhile, I call days later and the bartender who gave my ID away is still working there which is bad management and he should have at least offered to reimburse me for my bill and time. I was ID-less for a week (and couldn't drive my car, cant get into bars, and CERTAINLY wont ever come back to Eastside Billiards). Do yourself a favor... pass by this place. There's other places to shoot pool that don't have people like this working there or owning the place.
Pros: Internet Jukebox
Cons: They give your ID to someone else, horrible customer service, warm beer, high cost