I would have really liked to give them less than average, but my driver was great. The biggest problem I had with them was the attitude of the owner. They charged me $10 extra just to make a credit card transaction. I think if my insurance is paying you upwards of $100 then this $10 fee could be waived. When I mentioned to the owner that I didn't like the fact that they where charging me to pay them, she got an attitude said in a very sassy voice, ""Well, you can pay with cash."" She began to go into a rant about using cards and that's when I backed off. Though my driver was nice and easy to work with the owners have completely turned me off and I will never use or recommend them to anyone. I had a choice between them and walking home, I would walk. That is honestly how disgusted I was with her.
Pros: Good Drivers
Cons: Terrible Owners