I recently lost or had stolen my grandmothers ring I wore as my wedding ring. On an impulse, I stopped by Arlington Gold and Diamond to see what kind of place it was and if they carried old cut/antique diamonds like the one I lost. Immediately upon entering I was greeted by Peter, Fawzy (I think I am spelling this correctly...nonetheless, the patriarch of the business) and his daughter. I had my 20 month old little girl with me and she flirted and ran around the store while I looked. They didn't even bat an eye at my toddler playing in the store. This place is a family business and not at all stuffy. \r
The employees were kind and SO accomodating to every question I had. And I asked difficult questions that, normally, would bruise the ego of most jewelers. They were open, honest and saw it as an opportunity to talk ""shop."" They love what they do obviously. \r
The service was impeccable. I bought an antique ring (it was a dream of a ring for an amazing price), they reshanked it, checked the prongs and had a little device that prevents rolling (this was a huge rock ;) ) In two days. He did an amazing job! There were other little gifts and details that just made me feel important. To a Mom, who takes care of everyone else, it was nice.\r
I will shop there, have my jewelry serviced there and recommend them fully and without reservation. I love finding businesses like this. \r
July 1, 2013\r
Now comes the new experience I had with their custom design services. I always shy away from custom because, in the past, my expectations have not always been the same as the designer (um...I had much higher). I have a sharp eye and see the details. AGASE didn't disappoint! Not only did they happen to have one of the most rare cuts of antique diamonds, Fawzy generously let me purchase the entire parcel to make my dream band. They could have made more money by splitting it, but they truly get enjoyment out of creating lasting and loyal relationships with their customers. Back to the band...The workmanship of the engraving, the delicacy and perfection of the milgraining is exquisite. I would confidently compare this with some major names that reside in New York and LA. The only difference was that I didn't pay an arm and a leg for it.\r
I can't gush enough about the people that work here. I hope you go see for yourself. They will not disappoint.