The hotel is generally good. The rooms are a decent size, the facilities are good, and the staff is friendly and efficient. The downside of this hotel is, for me, a major issue: Internet service in the room is unacceptably poor. Although the hotel charges $12.95 per day for Internet connection in the rooms -- which seems business unfriendly but we were willing to pay -- we kept losing connection, and we tried both wireless and hard-wire connection. When we called the front desk, they put us in touch with the internet service provider, which seemed really strange. I've never had a problem getting wireless before, and I used wireless on my computer in the airport on route to Nashville, and in an Internet cafe in Nashville about 2 blocks from the hotel. But it worked in the room only occasionally, and would quickly become unavailable. Internet connection is very important to my business, and based on this experience, I wouldn't stay at the Renaissance again.
Pros: Nice room, nice staff, nice facilities
Cons: Internet service in the rooms is poor -- we kept losing connection and it took time to try to reconnect