They are too expensive, not really that nice, don't return phone calls and nickel and dime you to death. They even charge $10 to write a prescription (I'm talking about a $4 antibiotic), solely so you will buy it from them at a 500% mark up. \r
After an okay visit with the Vet and being charged over $200 to look at some hot spots on my dog, I called back to get a prescription that I hadn't wanted to pay $10 for, but realized a week later that my dog did need it. I felt bad that I had been so against paying extra money that I returned the prescription and asked for a refund, but my dog needed it, so I called to see if I could come back and get it.\r
I called on Friday, left message, no call back. Called on Saturday, left message, no call back. Called Monday before they even opened, left message, no call back. All messages were left with the same person, not on a machine. I finally called again Monday afternoon & got an explanation of their policy for charging for written prescriptions. So, apparently nobody called me back because I originally didn't want to pay $10 for them to write a prescription! I never once said anything about the charge in ANY of my messages, I just wanted the medicine for my dog. \r
I've never felt so riped off and disgusted by a veterinary office. I have three animals one of which is 13 years old & I've never been treated so poorly. And I've never been charged extra for writing a prescription. Isn't that just part of the scope of their job as health care practitioners?\r
As a pharmacist I think that what they are doing by charging for a prescription and charging ridiculously high prices for very cheap meds is unethical.
Pros: The technician was nice
Cons: Expensive & not very caring