On Friday my husband and I needed to purchase a tire but purchased 2 tires. The service people they have on staff were excellent with communication over the phone with me and in person with my husband. They helped us to get the right set of tires for our needs and even gave us an estimate for our purchase of the front tires we also need. They also got our car in and out rather quickly I would say our over all time in the shop was about 45 minutes. I do recommend them for your tire needs.