The people at Hoehn Honda should be ashamed of themselves. My widowed elderly mother bought a new car from them shortly after my father died. She has been going in regularly for service and performing every recommended tune-up, including new filters and having her tires rotated. Now, after putting only 20,000 miles on a brand new set of tires they sold her, she was been told that the alignment has been off and her tires are ruined. They refused to prorate or give her any discount on a new set. After my sister went in and complained and they refused to do anything, my mother went to Firestone to purchase the tires. While there, they informed her that her filter has NEVER been changed! My mother has receipts from Honda verifying that they changed it multiple times. Sounded pretty fishy, so I started reading the reviews around the Internet. It seems this dealership is charging for repairs they do not perform. I have filed a complaint with the BBB and I am not the only one (read Yelp). It is pretty sad when a business will cheat a vulnerable elderly woman. What would they do to you?
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