I cannot say enough about the quality of service I have received from Mr. Busenbark. He is not some mega-repair place, just a hard working man trying to make a living. So yes, if you call when the grass is starting to need cut, it may take a few extra days, but maybe try calling him earlier the next time? I have used him 3 different seasons-once for a belt repair that NO ONE could figure out and the rest for dead batteries, tune-up and blade sharpening. He comes to my house, takes my riding mower and brings it back for a very resonable fee. Of course, he gives me a quote before. Nice, caring, sweet man that does SUPER work you can TRUST! Very refreshing in this day and age. HIGHLY Recommend!!!! 10 out of 10 PLUS!