My daughter had her birthday party here when they first opened up in Lakeline Mall so it was a huge hit because no one had ever done it before. I wish now I would of waited a little bit longer to have her party there because they have improved the party since having ours. The kids had a great time and it was expensive but the kids all loved their bears that they got to take home. We also love to shop there and add to our bear collection and clothing collection. The pricing of the bears (or other animals) and clothing/accessories is not too high. I wish they would open up another one because it is always so busy especially if you go there when there is a party going on since they don't close the store for parties. The staff are very friendly and the children always leave with a smile on their face.