The three times I have shopped at Buffalo Exchange have all been at the W. Burnside store, downtown. I had just moved from Eugene to Portland and needed shirts and a pair of jeans. On the third visit, I was approached by a young lady after I had been in the store for about 2 minutes. She looked at me for a second and then asked me ""what are you doing here?"" By the look on my face she knew I did not understand what she meant so she said ""we told you you are not to come back in here."" I was surprised and told her that no one had ever said that to me but she insisted they had. I asked when this happened and was told about a year ago. I was not living in Portland a year ago and said so. I tried to ask for the name of the person they 86'd and what they had done but was told it was confidential. The friend with me repeated the fact I was not living in Portland at that time, did nothing to change this scenario and we were told to leave. This is one of the most ignorant, unjustified moments I have been through. She would not even consider taking my name to compare it to whoever she thought I was! I guess she is never wrong. We left upset for being treated in this manner and having no avenue to refute her claims. It's a shame at the very least. I have never been asked to leave any store, restaurant, public place before or since! As a manager myself, I cannot fathom(if I was her) not giving someone the benefit of the doubt by at least looking at ID and checking it against a no tresspassing list, just to be sure. She did claim to be the on-site manager. Since this incedent, friends and I support Red Light Clothing and other resale clothing shops. In this day & age, there is no room for this kind of mismanagement & disregard. I truly hope no one else has it happen to them. Mistaken identity happens all the time but to take it to this level without even trying to determine the truth is a down-right shame. All of us, no matter who we are deserve to be treated better than this.
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