I received a price increase notice of an additional $15 per quarter. I thought this was unreasonable and decided to shop around. Orkin was cheaper, but I had been with Budget for so long, I decided to give them a chance to match Orkin's price. They said the notice they sent me was only $5 higher, but since I had not done the treatment quarterly and missed 5 months of treatment, they wanted to charge me an additional $65 to come spray. I told the owner I had been a customer for 5 years and she said it didn't matter. She was rude and said it wasn't worth $65 to keep a long time customer. If this is the owners philosophy, then I do not believe anyone should do business with them just in case they have problems.
Pros: Reliable service with no pest problems
Cons: Owner does not deal with customer service problems in a professional manner