I wanted to let you know how pleased I am with my beautiful shutters. As you know, I ordered them for my entire house. From the moment I met your in-home sales associate, Kim Kappes, I knew I was dealing with a professional, well-managed company. Kim was full of ideas, made recommendations and suggestions and thoroughly explained my options. I settled on the plantation shutters which give me that streamlined look throughout. I was concerned about jeopardizing the tilt-in function of my windows, but Kim had the solution to that also. She is exquisite. Budget Blinds has a marvelous selection from which to choose and options that never entered my mind. When the gentlemen came to install the shutters, they were equally as courteous, tidy and efficient. As an added bonus, you arrived to check on their progress. I will definitely recommend you to anyone looking to cover their windows with one of your products. This was a major investment for me and I couldn't be happier with the outcome!!! They look fabulous!