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Bud Matthews Service, Inc. - 37 Reviews - 205 Severin St, Chapel Hill, NC - Education & Instruction Reviews - Phone (919) 929-0203
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Bud Matthews Service, Inc.

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205 Severin St
Chapel Hill, NC 27517
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(919) 929-0203
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Reviews

( 19 )
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( 11 )

Best

We have used Bud Matthews services before with excellent service. Recently our furnace went out completely and the unit had to be replaced. Terry and his team had the unit replace...

Worst

I was very happy with the service until I got the bill. My gas dryer stopped heating, and after reading up on google about the likely causes, I didn't fancy messing around with ...

Editorial review from Citysearch 7/30/2013

We thought our fridge was done for. Sears wanted almost $300 just to come LOOK at it, so we called Bud Matthews. Terry showed up and had the problem figured out within a few minutes and also had the part we needed with him in the truck. The price? RIGHT- total was less than $200. Honest, quick and personable- we will be calling them again when anything in our house is beyond our capabilities! more

Editorial review from Citysearch 7/17/2013

We had a couple of leaks appear under the house in the crawlspace; they were using gallons of water an hour. Called Bud Matthews service, two guys (I only remember Tyler who was lead contact) came out next day and in 40 minutes (including a quick trip to get correct repair materials) they were done. Fast, friendly and cost was appropriate. Highly recommend. Thanks, guys. more

Editorial review from Citysearch 7/8/2013

Excellent service. Very professional. more

Editorial review from Citysearch 5/22/2013

prompt and friendly service. helpful and courteous. thanks! more

Editorial review from Citysearch 10/10/2012

Prompt and friendly service for washing machine repair. Bud discussed options for what could be done and was clearly trying to save me money - how refreshing! more

Editorial review from Citysearch 9/26/2012

Great service and prompt...couldn't of been happier. My fridge decided to die and of course the freezer and fridge was loaded with food. Bud Matthews came out within hours of my call. Within less than an hour, my fridge was revived and back in business. I would give them a call for anything in my home that was in need of service..was a nice experience, and it restored my faith in the service people who are honesty and in the knowhow!!!!! more

Editorial review from Citysearch 9/18/2012

paul clark was prompt, courteous, honest, and professional. he repaired our washing machine by correctly diagnosing the problem within minutes of examining the problem. we had already paid another repair service over $300 to replace a timer that did not need replacing. todd's correct diagnosis and repair cost less than $75. a few weeks later paul returned and repaired our dishwasher and oven doors quickly and competently. my wife and i highly recommend bud matthews for appliance repair. more

Editorial review from Citysearch 9/3/2012

I first called last year after a plumbing emergency left me with holes in drywall and ceiling, and other companies were not interested in a small job. Todd fixed the damage beautifully and invisibly. I gradually started calling for larger repairs: interior painting, new roof, dishwasher repair, and now bathroom remodel. They provide reasonable estimates and advance notice of changes, and did not take payment in advance. A dramatic contrast to my experience with another appliance service that required advance deposits and absonded! They are meticulous about leaving a clean work site at the end of each day. I will continue to call them first. more

Editorial review from Citysearch 7/18/2012

Great Job! Paul came out to work on my Bosch dishwasher, and at first he thought I would need a new drain pump, as it wasn't working at all. But he was persistent, and after removing the pump from the dishwasher, he found a small piece of broken glass that had lodged in there. After removing that, and cleaning everything up, my dishwasher is humming along again! more

EXCELLENT Service 2/13/2012

We have used Bud Matthews services before with excellent service. Recently our furnace went out completely and the unit had to be replaced. Terry and his team had the unit replaced in two days excellent response. more

Fast and courteous 2/6/2012

We have had them do a couple jobs for us, most recently replacing a 18 year old furnace that quit during a cold spell. They were out the same day to diagnose, followed by a phone call with Bud to discuss options, then the next day they were out to start the install. We could have probably got the replacement slightly cheaper, but the service was so fast and seamless it really was very good. I would recommend Bud Matthews Service to friends/neighbors. more

Timely, Professional, Honest 1/22/2012

I called on a Saturday because I was stuck on plumbing in a bathtub faucet. Bud showed up in 20 minutes, told me I could handle it, coached me on solder and flux techniques, left me his torch, and told me to call him if I couldn't get it done. Bud didn't do any work for me so I can't comment on the quality of the work but he is a good plumbing coach, and as nice a guy as they come. Also he never charged me a dime. more

dryer and carpentry work 1/21/2012

Recently I used this company for a broken dryer and carpentry work (repair of rotted wood). The dryer part had to be ordered but Bud came back in 2 days and got it installed and working again. The carpentry work was done great. My experience was very good with this company. No hesitation giving 5 stars. more

Problem solved 1/5/2012

Punctual, friendly, and knowledgeable, Paul was able to fix my gas dryer quickly and diagnose the problem with my oven (coming back later with a part that had to be ordered). I had called and left a message just before the New Year's weekend, and didn't get a call back for about 3-4 days, I guess due to the holiday. That, plus the total cost seeming a bit pricey, is the only reason I didn't give 5 stars. more

Saved by Bud Matthews once again! 12/20/2011

I have relied on Bud Matthews over the years for a variety of repairs, emergencies, etc. They have always been prompt, professional, courteous and got the heat back on, water leak stopped, etc. in a timely fashion. My latest experience with Jason Holleman confirmed my opinion of this company and the people who work there. They are honest, trustworthy and get the job done. more

Review of Bud Matthews Service, Inc. 12/11/2011

Bud responded quickly to my call for help with my heating problems. He and his service technicians were prompt, mannerly, helpful and ready to answer all questions. They have now replaced my HVAC and I could not recomment them more highly. The personnel was friendly and service excellent . more

Saved our weekend 12/6/2011

Bud came after hours on a recent Friday evening when we had out of town guests and found our furnace was dead. He found the problem, got the parts from the distributor and had our heat back on by the next evening. Very prompt and competent. more

Great Service 12/1/2011

Excellent service. Technician Jason Holleman was courteous and very professional. He fixed my plumbing problem in a timely fashion and was very punctional. My highest recommendation. more

One-Stop for any Home Repairs 11/28/2011

We appreciated our free consultation from Jason, who provided us an honest assessment of the repairs needed. He took the time to explain things to us in terms we understood, and helped us to understand the next steps required. Highly professional and courteous. We are very impressed, and will be using Bud Matthews for some significant upcoming work on our home. more

Really Clean up the Area After Work 11/15/2011

They do a perfect job and really clean up when finished. You would never know they were there. more
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Owner Message

  • Welcome to Bud Matthews Service & Building Co, Inc. For over 27 years, Bud Matthews Service & Building Co, Inc. has been providing professional service to homes and businesses in Chapel Hill and the Triangle. During this time, our loyal clientele have come to depend on us for our expert and trustworthy service. Our company is designed around the concept of you being able to establish a comfortable, trusting relationship with one company able to provide quality service and craftsmanship for your entire home. You can count on us as the one company to call to meet all your service and building requirements. Appliance Repair: Bud Matthews' Service Technicians are professionally trained to work on and install ALL brands of appliances. In addition, we are factory trained by Amana, Asko, Bosch, GE, Jenn-Air, Maytag, Kitchen Aid, Sears, Whirlpool, Subzero, Thermadore, and Gaggenau. The Bud Matthews trucks are stocked with universal factory-direct parts so your repair is completed promptly. In the unlikely event that we need to order a part, our efficient order department obtains it quickly so your appliance is up and running with minimal inconvenience.

Additional information

  • Hours:

    M-F 7:30am - 5:00pm
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