First off, when hiring any company to come into your home or business it is a serious matter. You want to make sure your picking the right contractor. I have always hired contractors that I had recommended to me either by word of mouth through a friend or by going online to research the company. I have researched this company and hear GREAT things about them. Which is why I hired them. I have dealt directly with the owner, and he made sure that my experience was pleasant and went as smooth as possible. Every question I had got answered thoroughly, if I didn?t understand, it was explained to me. As with all construction, it?s messy!! But I never had to come behind them and do a thing, so every time they left it was as if they were never there, which made it much easier on me.