WALK DON'T RUN...ESPECIALLY IF YOU ARE FEMALE... My 2007 Pontiac Solstice was hit (probably by a drunk driver) while unoccupied and parked in front of my house! Bad enough that it was hit, it was also 'undriveable', so it needed a Tow. I chose Bryner only because it was closest to my house. That was my first mistake. The entire event was a nightmare. I just purchased the car some two weeks earlier. It is a garage-kept 2007 Pontiac Solstice -- in pristine condition. Being a single woman, I did not want to present to the service dept. alone. The incident occurred at the start of Memorial Day wknd. Of course it sat there for 5 days. Feeling VULNERABLE and so scared since there would be no $$ from insurance, I didn't wanna go in there alone. I called my cousin David to ask if he were available. The only time would be at the end of the day -- or 5 PM --to go along with me to Bryner. When I called to ask the Sales Mgr if he would be kind enough to wait a short time after hours (like 15 min.), this is what he said to me in a rude/snarky tone of voice: ""Well alright, but I don't wanna hear no LOVE STORY."" I was shocked!! I replied angrily, ""What did you just say to me?"" in a disapproving voice. He just back-peddled but no apology was offered. Needless to say, I have now had to order up Tow #2. Obviously, I refuse to 'reward' this type of utterly UNACCEPTABLE, rude behavior financially after being insulted! So I pulled the job. I am sorry to report that -- it is STILL very much a Man's world. This Assistant Mgr never met me....but apparently the sound of a female voice gave him license to speak condescendingly to me. I have reported the incident to the Owner of Bryner. I will continue to review this incident in all avenues of the internet. In summary, if you are female and need service, I would NOT recommend Bryner Chevrolet!!!
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