Bryant Heating & Cooling

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23 E 32nd St
Latonia, KY 41015

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(859) 652-7273
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Bryant Heating & Cooling - Latonia, KY
Reviews
( 88 )
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Best

Nick and Bill were courteous and professional. They explained the system well. They completed the work in a timely fashion. They left the work areas clean.

Worst

All reviews seem positive

AC Installation 7/13/2019

Nick and Bill were courteous and professional. They explained the system well. They completed the work in a timely fashion. They left the work areas clean. more

Great Service! 6/25/2019

We had a carrier AC unit that was about 15 years old. We had scheduled maintenance and discovered there was a leak and unit was freezing up. Bryant service recommended new AC unit. We purchased and had Tempstar unit installed the next day. Awesome response and great customer service by Bryant. So far we are really happy with this Tempstar unit. We have already saved on our energy the first two months. Now if this into can last as long precious carrier that would be awesome! more

heat pump installation 6/20/2019

Prompt, courteous and thorough service. more

GREAT service & expertise 6/12/2019

From the time I called to schedule my appointment to the courtesy phone call 3 minutes before arrival to the service from Adam the technician it was a great experience. The price was also of great value and appreciate Bryant's professional help all the way through!! more

new ac unit 5/31/2019

nick and edit were both very profession and very efficient. they both worked well as a team and got the job done in a timely manner as there were 4 kids in the house being chaotic. they both were very patient. and the ac unit is working wonderfully more

Edis 5/26/2019

Edis was one of the installers that put my furnace and A/C units in on Friday. This was a great group of guys. They were efficient, knew what they were doing, courteous and cleaned everything up when they were finished. I would recommend Bryant to anyone looking for good work. more

AC Installment 5/11/2019

The service provider were very pleasant. The installment took less than 3 hours and they work fast and neat. Before they left they explained all the work they’ve done. more

Review for mike w with Bryant heating and cooling 4/30/2019

Mike W did a great job and he was on time. And complicated the job. Was very pleasant and explained the job to me. more

Excellent service 4/17/2019

Mike W. was on time and very courteous. Would recommend this company. more

Bryant Heating & Cooling 4/2/2019

We are very pleased with the quick service and everything worked perfectly. more

New Furnace 3/8/2019

On March 3 my furnace wasn't working. I contacted Bryant Heating and Cooling at 8.am. By 9 a.m. Bob was here to diagnose the problem. I decided to have a new one installed, instead of putting new parts in a 24 year old furnace. By 10:30, Nick and Edis had arrived. By 1:30 the new furnace was installed. Both techs were very professional and polite. They cleaned up the mess. I would highly recommend Bryant to friends and family. more

quick and excellent work 2/28/2019

called at 730 the tech was there by 830. bob was awesome and knowledgeable... fixed the problem so fast. he got a new part and he was gone by 1030. amazing work. recommended. good dude. friendly and knows his stuff. more

Will Use Them Again 12/27/2018

I needed a new furnace. They replaced it the same day. The next morning it was not working. They came right out to fix the problem. (wiring mistake) more

Wonderful Service 12/22/2018

Very pleased with the service performed. A few days after our new furnace was installed I called to let them know that the fan was too loud. George came over that day and fixed it for us. Great service. more

furnace installation 12/10/2018

Furnace installed in two and a half hours. Professionally done and faster than anticipated.Well pleased with whole experience. Workers very polite and cleaned area to my satisfaction. more

Great Experience 12/5/2018

All service pros were a fantastic experience from our normal servicing to our new furnace install. We look forward as a family to continue utilizing this group of gentlemen for our continued heating and cooling needs moving forward. more

Heating tune-up service! 12/1/2018

Mike W. called before he arrived to give me a heads up that he was on his way, which I greatly appreciate since I work from home & wanted to ensure I wasn't on a call when he arrived. While doing the tune up on our Bryant heating system he LMK that we could upgrade our filter to a 4in filter with a Merv value that'll help clean out the flu virus! He also answered questions I had around Nest compatibility, educating me that our unit pretty much already did everything that the Nest does. And he gave us a quote on installing a humidifier (something we requested as a part of the appointment). He was very friendly & helpful, even emailing me notes of our discussion. I would definitely recommend Bryant for tune-up service! more

New heater 10/30/2018

Great service putting in a new heater and cleaned up afterwards more

Installation of our furnace/AC 8/1/2018

They were all super polite and very professional. We also had Dustin on our job but his name wasn't a choice. We were especially impresses with Caleb as he really directed the team so that they all used their time efficiently. Kept us informed through the entire project. more

I'll be a dedicated customer for my lifetime. 7/25/2018

We moved into a condo 4 years ago and saw who had serviced the HVAC units in the past & they were not on our recommendation list, but we knew that they had a history so we called them. Same old lack luster personnel came out (you know the kind - when's my next paycheck), so the next time it needed servicing we called another company. They just appeared to be "slick". Didn't especially care for the fact they serviced the AC and then 2 weeks later had to come back and re-charge the "freon" for another service call charge. So on the recommendation of my sister, I called Bryant when our AC was on it's last legs. This was the day before 4th of July. Adam arrived, diagnosed the problem explained our options. We chose to have a new AC unit installed. He asked if we wanted it installed the next day (4th of July!!!) The AC wasn't completely out, so we said the 5th would be fine. No extra up charge even if we had gone with 7/4. Edis is a civil engineer and lead the crew. He also performed the marrying of the new AC unit to the furnace. The work was completed in one day - about 5 hours. Bryant sent 2 trucks and 3 men. The units went in without a hitch. Their work was efficient and left the areas spotless. All took pride in their work- it was evident. I have since recommended Bryant to 2 friends. I appreciated the honestly from Greg the service tech who pointed out the problems with the old unit. I explained we had had used 3 different companies for previous servicing. None could give me the electronic air cleaner that I wanted, said it wouldn't fit. Greg not only said "no problem", it really was a simple solution. All the Bryant personnel I dealt with are great people. I highly recommend this service company, glad my sister recommended that I call them. You can tell that the personnel like who they work for. Bryant Heating and Cooling has found a lifetime customer. Took me 35 years of being a homeowner to finally find my HVAC service contractor. Thank you! more
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