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Bruno Air Conditioning - 7 Reviews - 4395 Corporate Square, Naples, FL - Hydrovac Contractors Reviews - Phone (239) 592-7866

Bruno Air Conditioning

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4395 Corporate Square
Naples, FL 34104
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(239) 592-7866
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Reviews

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Best

Always clean professional and a job well done! Air genie was taken over by the best A/C company in FL. Josh was my tech and i would recommend him to anyone in need of service or...

Worst

Please note, Bruno’s company name has changed, but my experience is with both Bruno Air and Bruno Total Home over the course of about 3 years. • From their first visit, all t...

Avoid Bruno Total Home and Bruno A/C 5/11/2018

Please note, Bruno’s company name has changed, but my experience is with both Bruno Air and Bruno Total Home over the course of about 3 years. • From their first visit, all they wanted to do was sell us stuff – A/C equipment and services the average person would never see or understand • We purchased a new system from them (now I wonder, did we need it???) and it took 3 days to install instead of 1, then took me calling Bruno and the county, then the county calling Bruno, more than a year to get an inspector out, and then the inspector had to have Bruno make adjustments • Each maintenance visit thereafter, the Bruno rep said we needed again some new part or service (we had a brand new unit!) • We finally got several other opinions and learned: o We were sold an A/C too big for our home size and existing ductwork (and even for the physical space the unit sits in outside) – they should have either sold us a different A/C unit or at least offered an option for a ductwork upgrade at the time, but they didn’t o Bruno’s proposal to “make it right at cost” for new ductwork was yet another scam –even the slightly less shady companies who DID recommend new ductwork (that we didn’t need) came in with estimates far lower than Bruno’s “at cost” options o We overpaid for our specific A/C unit o We were in fact sold goods and services that we didn't need and/or were never actually provided o While every company we had in agreed on one issue, we didn’t actually need new ductwork at all. There was no mold, no water, no dampness like Bruno insisted – we really only needed a relatively inexpensive and quick fix, which another company took care of quickly I tried to work it out with Bruno, asking for only a small refund, but they stopped returning my calls and emails. Don’t let Bruno into your home. more

very poor service 2/4/2016

They do not stand up behind the work preformed. over priced and hard to work with. highly recommend you avoid using them.!! buyer beware. more

Great team! 10/3/2014

Always clean professional and a job well done! Air genie was taken over by the best A/C company in FL. Josh was my tech and i would recommend him to anyone in need of service or maintenance. more

Maintain your a/c unit 9/19/2014

On time how great was that ! Yes I do judge by first impressions. That being said, the work vehicle was clean and in good shape. Joshua was just as clean and shiny as his van. Visual check of his tool pouch confirmed the impression, full of tools that were well used, ( not shiny like new tool s ) but clean. Joshua takes good care of his tools which says a lot. ( like clean fingernails or polished shoes ) After running thru questions about my concerns, Joshua explained what he was going to do and where he was going. I trusted him and let him loose. This has a person that was going to do what he said. Joshua called me over to review what he saw, he showed me on the unit and also used his I- pad photos to help explain what I could not see. Yes, there are some problems with the unit. NO There Was No HIGH Pressure to purchase stuff. I'm a woman on my own. Ladies you know how differently we are treated. Joshua gave me a check list and we reviewed my options. Joshua did an excellent job. Yes I am saving for my future a/c unit, that I will be purchasing thru Bruno air conditioning. Hopefully Joshua and I can get one more year out of this old unit. But even the dinosaurs had to give up the fight. ( yea I have one of those ) call and ask for JOSHUA. more

Exceeded expectations on a service call! 9/9/2014

Chris H. was prompt, courteous and extremely professional! He proceeded to identify the problem and got the system operational in a relatively short time. He wore his booties and was painstakingly neat. Louis Bruno personally called and made sure that I was completely satisfied with the service that Chris had just provided. Bruno Air is awesome and thanks again! Vic more

Servicing my air condition unit 8/31/2014

During the servicing of my unit the Technician find a lot of problems and talked me into getting a new unit which I agreed and I am happy I did so. more

Installation of New System. 8/28/2014

I was talked into purchasing a new system, as the old one was just not doing what it was supposed to be doing. I could not be happier or more thrilled with the service that Felix and the installers did. I would recommend Bruno Air to anybody. more
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