Initial response and attention to my service request was pleasant, professional and extremely prompt. Technician who was dispatched was very friendly and reiterated that if there was anything needed afterwards, to call and he'd come back. Less than one week later, requested clarity on work performed and am still waiting for an answer...
RESPONSE FROM Bruder Electric, Inc.:
We apologize that we dropped the ball on this. Hopefully, as per our conversation, this issue is now resolved and you are satisfied with the outcome. Thank you very much for bringing this to our attention so that we could properly address it. Take care and we look forward to working with you again in the future.