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Bruce Engine - 4 Reviews - 1829 NW 86th St, Clive, IA - Lawn & Garden Reviews - Phone (515) 278-5151

Bruce Engine

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1829 NW 86th St
Clive, IA 50325
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(515) 278-5151
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Reviews

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Best

We were greeted very kindly and they were able to help us with a tight time frame. Pricing was fair and we will definitely use them again when the need arises.

Worst

I was quite disappointed and frustrated with my experience at Bruce Engine. I dropped off a mower which would not start and asked them to ""get it going"" again. However, I was...

very disappointed 4/17/2012

I was quite disappointed and frustrated with my experience at Bruce Engine. I dropped off a mower which would not start and asked them to ""get it going"" again. However, I was not called with an estimate plus other work was performed on my mower which I feel was unnecessary. (I could have changed the air filter and oil myself, but I believe Bruce Engine did it simply to run up my bill.) The cost for the service is more than double what I think my mower is worth if I were to try and sell it. Since Bruce Engine is also a dealer of power equipment I expected they would call and verify with me that the work should still be completed instead of simply doing work on a machine with little resale value. more

Great Experience 12/23/2011

We were greeted very kindly and they were able to help us with a tight time frame. Pricing was fair and we will definitely use them again when the need arises. more

Shocked at Lulu12 review -- must not have talked with the owner..... 11/10/2008

I have been a customer of Bruce Engine for 12+ years. The owner and their employees have always been more than helpful in the servicing and/or purchasing of my lawnmowers and snow blowers. I have also taken my chain saws and other small lawn equipment to them for servicing. Pros: Delivery and Pick Up more

Terrible customer service, unreasonable fix times, surly help, 10/14/2008

I dropped my snowblower off for extensive repairs and a tune up. I asked when it would be ready and was told ""as soon as we can get to it"". I called a week later and asked about the status. The guy actually snorted and curtly replied ""It's not even on my radar"". I asked what he meant. He replied "" I do lawnmowers first"". I asked when he would be done with the lawnmowers. He scoffed."" I dunno....at least 3 weeks"". Pros: they were close to my house Cons: read the review more
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