Brown-Daub Chrysler Jeep Dodge Ram FIAT

I bought a 2007 Jeep Grand Jerokee in July of 07. The other day we were going somewhere and not far from my house the car started to buck, so we drove it home. I dropped it off on Sunday night and when I was putting my key in the night deposit slot the garage door started to open. I was petrified. There my husband and I stood in the dark with the garage door open. everyone who had dropped off keys were laying right there. We immediately called 911 and waited for the cop to come. Tghe next morning when I called them to tell them why my car was there, I told Kevin what had happened the previous night. He laughed. Not even a Thank you for calling the cops. Anyway, when I went to pick up my car the next day, I told the Service Manager who acted like I was bothering him. Was it a bother for me to call the cops the night before and wait for them....anyway, I had my oil changed, air filter changed, wiper blades changed and front brake pads put on in addition to having my electronic shift module replaced which cost me 556.00. All total my bill was 984.53.... The kicker, when I got home I received in the mail cupons for a brake job and oil change and air filter change. I called to ask if I could get some money back and the answer was NO..... I will NEVER go there again. How do I know the garage door won't open some other time and the person it happens to isn't as honest. Oh and if they didn't believe me they could have called the police and 911. I gave my name when I called. By the way, Kevin never told the Service Manager. Cons: Vehicles are not safe...Just to mention one thing. more

I bought 4 out of my 5 cars from Brown Daub. ( over 100k between them all) Pros: Parking Cons: Misleading more

I've been a customer of Brown Daub for over 30 years. I have had the same sales person for the last 10 of those years. I have had nothing but positive experiences from them. They have a large inventory and have never forgotten about me after the sale. Pros: Large inventory, polite staff, staff and management have been around for years Cons: Too many Jeeps to choose from! Weedend service hours/Friday nights could be longer more

I have been shopping at Brown Daub for a few weeks now. Specifically a salesman named Robert. The customer service here is outstanding. Even though I am still in the process of purchasing my vehical, Robert has been more then helpful throughout the whole experience. He is one of the only salesman that I have met that has the right approach and the right attitude to sell cars. His knowledge is outstanding, his personality is fantastic, and he doesn't just tell you what you want to hear or pressure you into buying something. I highly recommend this dealership and I highly recommend Robert! Thank you for a great car shopping experience!!! Pros: Customer service, knowledgable staff Cons: None yet more

Good customer service isn't dead here! When I bought my Jeep and when I ordered parts the gentlemen of Brown Daub proved that they had top notch customer service training! I was treated with consideration and these days that is so rare. Thanks guys! Pros: customer service, good follow up Cons: receptionists poor more