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Broad & James Auto Care & Towing

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4301 E 5th Ave
Columbus, OH 43213

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(614) 231-8697
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Broad & James Auto Care & Towing - Columbus, OH
Broad & James Auto Care & Towing - Columbus, OH
Reviews
( 24 )
( 3 )
( 0 )
( 0 )
( 0 )

Best

I asked to have the car done asap and you made it happen. thanks

Worst

All reviews seem positive

you got the work done in a timely manner 4/15/2015

I asked to have the car done asap and you made it happen. thanks more

Lexus Repair 4/3/2015

done Business here for years. Excellent Service at a fair price. more

front end 2/19/2015

great work in a timely maner more

great crew 11/21/2014

Dan and the guys take exceptional care of my vehicle, getting it serviced quickly. They are great to inform us of what has to be done, and how to maintain our vehicle. more

Great work 9/28/2014

Quick, thorough job on my tie rods. Reasonable too! more

Great work 8/6/2014

This is the second time my car has been worked on and they do such great work. They are s little expensive but do a great job. more

GREAT SERVICE MANAGER HERE 7/3/2014

I have been coming to Broad and James for years. Dan is the best! He knows everything about cars. You can depend on these guys to fix only the items that need to be fixed at a reasonable price. more

good service.... 5/14/2014

Excellent service....high quality workmanship.... more

Quality Customer Service 5/6/2014

It's hard to find friendly and quality customer service - I found it here! The guys seemed to be very knowledgeable and efficient. They actually fixed a problem with my vehicle that nobody else had been able to in 8 years. more

work done on time 4/30/2014

when Dan tells me what needs done ,I know it well be on time. more

fast,pricing 4/18/2014

always have my car fixed here,i save money and mym car is done on time every time more

fast, reasonable, nice 3/19/2014

I need my brakes, S-belt, and lights replace...they called me with an estimate only doing my back brakes(I thought it was my front)...after all has been said and done it came in under estimate... more

Great Service 3/13/2014

Staff is ALWAYS friendly. You were able to get my car fixed the same day. more

Excellent Customer service 2/23/2014

Broad and James Auto care really took care of me. They were really busy and I needed to get my car back by the following morning. They stayed late, got it done(done right!) and I got it back the same night. I would highly recommend them to everyone. more

Really great service and honest people. 2/20/2014

I have been taking autos for repair for the past 15 years to Broad and James. The Service Manager (Dan) is really good and so are his guys. I have never felt cheated or overcharged. Wonderful service on any vehicle!!! more

Efficient, friendly 10/24/2013

Got my battery replaced, without an appointment in about 20 minutes at a reasonable price with attentive service more

Superb Customer Service 10/11/2013

Always upfront and honest about what is wrong and what need repaired and they stick to their quotes more

Friendly and do the job 10/6/2013

I've been here twice and am never looked down on for not being a car expert. They're fast, too! more

great 9/20/2013

fast/ truthful/ job well done more

Excellent Service 9/16/2013

Our family has been taking our cars to Broad and James for many years now. They always do quality work with fair prices. They never overcharge or try to get you to get things fixed that don't need it. more
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Owner Message
  • Broad & James Auto Care & Towing is a family-owned and operated business, started by Wally Shriner in 1973, and has grown into one of the largest and most capable towing companies in Ohio. We employ over 40 conscientious people, ready to serve you regardless of the day, time, or weather conditions. The recipient of many awards including the Geico Certificate of Excellence and the United States Partnership Auto Club Award, we've received the Top Gun award for the past ten years, and the ACE award for the past 13 years. The ACE award is given by the Auto Clubs to the top 1% of towers in the US for outstanding service. Our focus on quality and customer service is a tradition that started with Wally, and still stands strong today.


    At Broad & James Auto Care & Towing, ASE Certified, expert technicians provide outstanding auto repair using top quality auto parts and state-of-the-art equipment, on both domestic and foreign vehicles, at a fair price. Our emphasis on quality, efficient service gets you back on the road quickly. Broad & James offers towing on a wide-range of vehicles, light-duty to heavy-duty, from short to long distances, including 4-wheel drive off-road recovery. We also provide Emergency Roadside Service, handling tire changes, jump starts, lockouts, and fuel or water delivery to get you on your way again.


    Check out our website for more information on our services offered. Read the testimonials received from many of our satisfied customers and see photos of some of the recoveries for which Broad & James Towing has provided fast response. Call us now at (614) 231-TOWS and experience Broad & James excellent, award-winning service for yourself.. Broad & James Auto Repair Services Are Available 7 Days Per Week And Include:
    Tire repair / changes
    Engine tune-ups
    Engine diagnostics
    Brake repair
    Batteries,electrical and charging systems
    Struts and shocks
    Exhaust
    Heating & air-conditioning repair
    Radiators
    Steering and suspension


    Broad & James 24/7 Towing Services Include:
    Emergency Roadside Service
    Light-duty to Heavy-duty
    Accident recovery / incident clean-up
    4-Wheel drive off-road recovery
    25-Wheel lift and Flatbeds
    Local & long distance
    Container hauling
    Motorcycles
    Impounding

Additional information
  • Hours: Mon. - Sun. 24 Hours
  • Payments: Visa, Discover, American Express, Master Card
  • Neighborhoods: Broadleigh, East Columbus
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