I have actually never bought a ring from here, but I find their customer service to be exceptional! I went in there looking at wedding rings. The salesperson was excellent, recommending a wide variety of rings in a wide range of prices. He took his time in explaining the basics to me. They also have a great special where if you buy your engagement ring there and it rains (a certain amount), you get it free! Definitely come here for all of your big purchase items!