Brake Team

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12035 SW Pacific Hwy Ste A
Portland, OR 97223

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(503) 620-2446
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Main categories:

Auto Repair & Service

,

Brake Repair

Related categories:

Automotive

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Brake Team - Portland, OR
Brake Team - Portland, OR
Brake Team - Portland, OR
Brake Team - Portland, OR
Brake Team - Portland, OR
Brake Team - Portland, OR
Brake Team - Portland, OR
Brake Team - Portland, OR
Reviews
( 39 )
( 6 )
( 1 )
( 1 )
( 7 )

Best

The guys at the Tigard Break Team where great! They took me on a walk in and were able to get my breaks fixed quickly and were all very helpful and friendly. They were $350 less t...

Worst

I needed rear brake shoes replaced and made an appointment at Brake Team for 10:30. They told me I also needed front pads replaced, which I doubted because they'd been replaced 1...

Everyone was very friendly 10/13/2009

I was surprised at the level of personal service that i received. Everyone was very friendly. Wayne was informative and patient. Alicia was southern California glowing with hospitality and smiles! Sometimes when a location has a line out the door and the phone is ringing off the hook, people can be short and curt. This is not the experience at Brake-Team! The only room for improvement I saw was didn't know my entire brake system had to be disassembled first and then inspected for needs before just tossing on new pads. That added time to my wait that i hadn't anticipated. The good news though was i had a frozen part the had rendered my left front brake useless. I was VERY grateful Brake Team found that and fixed it at a very FAIR price. You have a new customer! more
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I was extremly satisfied with the service I recieved. 10/13/2009

I was extremly satisfied with the service I recieved. When I first arrived Eric came walking up to my car and geeted me, he even knew my name. Then I wanted a coffee and asked if there was a Starbucks within walking distance. The guy said, no but then he have me his untouched new starbucks coffee. Then after they checked out my car and decided what they needed to do, they drove my daughter and I home so we didn't have to wait there as they worked on my car. Eric drove us home and even helped carry my daughter and the carseat and the diaper bag to my apartment. He even offered to pick me up when I was ready to go back and get my car. I was not expecting to have to pay so much that day on brakes, but they gave me a $15 discount to help. I will deffinetly return to the tigard Brake Team next time I need any work done on my car that they can do. THANKS GUYS!!!!! more
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Excellent customer service. 10/12/2009

Excellent customer service. I understood what was being done and felt like I was getting a fair price. more
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Best service Ive had from any auto related company in years. 10/12/2009

Best service Ive had from any auto related company in years. Solved my problem and did it at a very fair price! I had several other quotes from companies that told me extra repairs were needed and these guys proved to me that it was not true, saving hundreds for me. My wholehearted recommendation. more
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Excellent Service!!! 10/12/2009

Excellent Service!!! Hands down a great experience. more
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Do not get any repairs at this place except brakes! 10/12/2009

My 23 year old daughter was referred to ""The brake Team"" by Jiffy Lube next door, when after an oil change her car suddenly started to die and stall frequently. She took her car to the brake Team and they did $500 worth of ""repairs"" to her car, then said that they needed to do another $500 worth to get it running. My husband became involved at this point, who knows how to fix cars. After he called them up and questioned them about what they were doing, the car suddenly started working without needed any more repairs! It was a miracle! Please do not go to these dishonest people. Go to Les Schwab for brakes. Pros: I hear they do good brakes Cons: They are very dishonest more
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bested the estimate from Les Schwab 9/16/2009

I got a complete brake job, at your Tigard facility, on my 1993 Saturn. My car is showing signs of age, and since I live on the Washington coast, where it rains over 70 inches every year, my car's brakes were rusted out. You bested the estimate given to me by Les Schwalb when I brought my car in to your place for a second opinion. The person I was in contact with at your place was very nice, personable and professional. more
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Unprofessional & Less than Forthright 9/15/2009

The service representatives were very friendly, but most people who want your money are. Maybe that's not fair, but there were 3 sure things that I did not appreciate at all: 1) My car was taken for an unauthorized ""test drive"" when no such testing was necessary or approved by me. I told the manager up-front that the car was not pulling or doing anything abnormal. That should have been enough. 2) I had a 2:15 appointment, and I sat for almost an hour before my car was even looked at. Adding insult to injury, a woman who had a 3:00 appointment (and showed up at 3) received service before I did. This was completely unprofessional. 3) I asked for the $88 brake service but was talked into a brake-dusting and parking-fluid flush instead, all for $3 less than the full service. I felt baited and switched and didn't receive the service I requested. This did not dawn upon me until after I left and thought about it all. It has left a bad taste in my mouth for the ""BrakeTeam."" Pros: They talk a good game. Cons: They fail to deliver. more
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Great Service 9/11/2009

Great Service, i was told everything i needed and worked with me. the work was done in less time than anticipated. Very friendly and respectful people from beging to end. more
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Very Pleased 9/3/2009

When in reverse, the brakes squeaked and then they started to catch. I called in the morning, had an appointment at 3:30, the car was taken in immediately, and returned 65 minutes later. The problem was explained, was still under warranty, and corrected competently. My tech was Dave. I was very pleased by the service. more
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Great Experience ! 9/2/2009

Had a great experience with the knowledgable crew and very fast pace the vehicle was worked on. Pros: Juan very knowledgable more
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Thanks! Would recommend 9/1/2009

Thanks Alicia, Patrick, Bill and Wayne in the Tigard shop for the outstanding job you guys have made. You went out of their way to help me. I would recommend this to anyone.Thank you, thank you, thank you. more
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GOOD Brake Job Brake Team Recommend ! 8/28/2009

Juan did a great job on my new brakes. From Ryan who answered my questions on the phone, to Wayne who explained what was done and Alicia who greeted me warmly, I was very impressed with your service. And my brakes don't squeek anymore! Pros: nice people and job done right more
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Great Experience Recommend ! 8/28/2009

My wife and I were warmly greeted as we came in. The car was inspected, I already had a good idea of what was needed, as the car had about 87,000 miles. Felt I was not being told that more needed to be done than what was required. Car was taken care of in time frame they gave. When I came to pick up the car they explained what was done and how to get a better life out of the brakes. Had a great experience and will be back with our other vehicles when brakes or other services are needed. Would recommend this store to our friends. Thanks, Brake Team! Pros: Real people more
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Great service 8/28/2009

Great service. Fast and friendly. Great prices. more
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Brake Repair Service $88!

Additional information
  • Hours: Mon-Sat 8am-6pm Sunday 9am-5pm
  • Neighborhoods: Bull Mountain
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