So, I have received 3 piercings from Kim. Two vertical tragus, and a lorum. I love all 3. Kim knows what she is doing. There is no doubt about this.
I have had no issues at all with the vertical tragus piercings, and only one minor issue with the lorum. Kim was awesome enough to answer some questions about it via text message. Her advice was dead on, and took care of the issue completely.
On a side note, the lorum (if you don't know) is a genital piercing. Kim was completely professional about this aspect of things, even though I was slightly hesitant to have a female mucking about down there.
I would recommend her as a piercer to anyone. There is also a tattoo artist in the shop, as well as hair stylist.
This place has everything you could want, and friendly, professional staff.