I think this is an awesome place to get bolts. They must have every bolt known to man. When you go up to a counter. Then a clerk comes to help you and retrieve whatever bolts you need. The times I have gone, hubby writes on the paper what it is we need. I hand the paper over to them and they hand me back the bolts. I have seen other people bring in a bolt like the one they need and the salesclerk gets them one. The drawback is price. If you are looking for common bolts, they are a lot cheaper elsewhere. If you need help figuring out what it is you need, then this is a very good place to go. Of course, if you are looking for something not commonly found at hardware stores then this is definitely the store for you.