I wanted to buy my daughter a better guitar for Christmas and tried to buy a high dollar guitar from them, but because my daughter takes lessons and he knew what she plays, he was honest with me and sent me to another store to get a particular model that would be better for her instead of trying to make a sale for himself. She was really happy with the out come. He is small but has everything we need and the best teacher for my daughter. She used to be shy and now plays at open mic's around town. He really cares about the students.
Pros: honest, knowledgeable and personable