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Bob's Tv and Drum Shop - 3 Reviews - N 58 w 39957 Wisconsin Ave, Oconomowoc, WI - Accounting & Bookkeeping Reviews - Phone (262) 567-1775

Bob's Tv and Drum Shop

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N 58 w 39957 Wisconsin Ave
Oconomowoc, WI 53066
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(262) 567-1775
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Reviews

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Best

He's attractive and hes nice,and hes fair. he does in home service call.he shows up on time,and his estimates are accurate! I have known Bob for years. He is authorized with four ...

Worst

This guy has no idea what is going on. He was very irritated by me asking a few questions over the telephone. After seeing how he deals with new customers I would NEVER go here i...

Editorial review from Citysearch 8/13/2012

• DO NOT USE THIS GUY.....YOU WILL NEVER GET YOUR TV FIXED AND YOU WILL BE WAISTING YOUR MONEY... You’re better off calling a reputable TV repair place. READ all the reviews that are bad. Everyone that is writing this is pretty much telling the truth about this guy. Let me tell you my story: As one lady had mentioned in a review, if you ask him a question he gets very irate ( I have had him yell, and interrupt me on the phone) This guy is NUTS! I had a friend on alert that he was coming by, and with one push of a button he would be on his way.\r \r When I first called him he was all over the board with his prices. He said it would be $25 service call & $50 as a down payment to ""LOOK"" at the TV. I told him that I had bought a bulb, and he said they are all Chinese knock offs and are no good. Then he told me he had worked on several of these TV’s and its the ballast. He took the back part of the TV off and took it to his shop, this was a Sunday. He brought it back the following Sunday saying it all checked out and he needed to come test the TV. When I asked him why he did not do that in the first place instead of removing the back of the TV and bringing it to the shop to test it that is when he started yelling, telling me he has done this for 30yrs, and everyone that is writing bad reviews on him is because they own other TV shops, and are trying to put him out of Business!! This guy should be put out of Business, and I will be contacting the BBB next. \r \r He returned the following Sunday with the component he removed then proceeded to tell me that he has no idea what is wrong but he really thinks it's the bulb, and he could order me one for $135, or $180 depending on where he gets it. I would not order a rock from this guy. He also proceeded to tell me that he will need $10 or $15 for the service call. The last time I checked that should have been part of the $25 service call I paid the first day when he came over to look at the TV (and by the way did no testing what so ever). Is that not part of a service call charge....from beginning to end? It was worth giving him the $10 to get out of their.\r \r This guy has NO MORRALS, OR VALUES FOR ANY OF HIS CUSTOMERS. Also I can see why he only accepts checks. If he took charge cards after experiencing the poor service you would be canceling payment.\r more

Horrible! STAY AWAY 8/23/2011

This guy has no idea what is going on. He was very irritated by me asking a few questions over the telephone. After seeing how he deals with new customers I would NEVER go here in person. He seemed totally clueless and was arrogant and rude towards the end of our call. No thanks. more

This guy is not up to speed. 6/6/2011

This guy came over to fix my TV. I was NOT impressed Antiquated service equipment. Poorly dressed in street clothes. Afterwards I found out he is NOT authorized by any manufacture to repair any TV. He has no Credentials or formal training. Hand written receipts which are vauge. Told me TV had to go into the shop. but He had no help to carry it.. The only thing he did well is show up on time. NOT A PROFESSIONAL by any measure. . I paid him his fee for basically for doing nothing. . -- I was sure I could do better so I called Sears. Sears fixed my TV in my home in about 90 minutes. Thats real service. more

whata great guy! 5/23/2011

He's attractive and hes nice,and hes fair. he does in home service call.he shows up on time,and his estimates are accurate! I have known Bob for years. He is authorized with four or five brands of TV's. He's worked in my area for years and repaired some of my TV's and my friends TV's and stereo's. He's been in business in Madison,Wi. and Sun Prairie Wi. He's worked in the past as a computer test and repair engineer. He is most likely more knowledge than most run of the mill TV technicians! more
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Additional information

  • Hours:

    M-F 12:00am - 8:00pm, Sa 12:00am - 5:00pm, Su 12:00am - 12:00am
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