Horrible experience........... we were suckered in from the get go. Ok prices, nice showroom, looked like a great place to do business. Flyer said buy today install tomorrow but salesman said too booked can do it in a week, us being nice people we said no problem. One week turned into two, to three weeks and finally scheduled for a saturday. I am pickey with my stuff so I moved everything in three rooms out of the house so no damage was done and so the job would go quicker. They never showed that day to install the carpet. Excuses galore. So rescheduled the following week, they finally showed. Installation went ok but installers screwed up a cut in the closet otherwise looked ok. The kicker was there was a ton of extra carpet, carpet I already paid for. The estimator must have padded the numbers alot to make a better sale. The installers said they would get rid of the carpet for me....... ya right at $3 a sq ft. I'll throw it away myself before I give it back to the company so they can install it in someone elses home. They did absolutely nothing for my inconveniences, not even a simple call. Very shady company - DO NOT FALL INTO THEIR TRAP, YOU'LL BE SORRY!!!!!
Pros: ok prices
Cons: very poor customer service, could care less about the customer after paid