The small staff is great.They serve consistently great drinks and can always suggest flavors your might not have thought of trying. Free wifi with drink purchase, and they have their own computers if you don't have one. The only time service is slow is when it's really busy (afternoons to early evenings-rush hour) If it takes about 2-3 minutes to make each drink and there are 10 people waiting on drinks, and one person working AND at the register (waiting for credit cards to go through, etc), you can imagine what a wait will be. Don't let that stop you. Relax, sit down, read, watch a movie, get on a computer, and enjoy your bubble tea.
Pros: relaxing, great drinks, can watch movies, wifi, comfortable sofas
Cons: can get busy, can get cramped (small cafe)