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Blue Phoenix Pool Spa Saunas - 2 Reviews - 1328 S John B Dennis Hwy, Kingsport, TN - Building Construction Consultants Reviews - Phone (423) 247-2583

Blue Phoenix Pool Spa Saunas

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1328 S John B Dennis Hwy
Kingsport, TN 37660
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(423) 247-2583
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Reviews

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Best

We bought our pool here last year and have loved it! No problems with it yet and it's great! They came out to our house and put it all together for us which really helped out al...

Worst

We scheduled an appointment to have our pool pump fixed. No one came at the scheduled time and no one called. After waiting over an hour, I called and was told by the receptioni...

Rude Service! 10/13/2006

We scheduled an appointment to have our pool pump fixed. No one came at the scheduled time and no one called. After waiting over an hour, I called and was told by the receptionist that she'd call the crew and get back to me. I waited almost two hours. No one called. So, I finally called and was told that there was a scheduling error and that they couldn't come until the following Tuesday. I said that was ok and asked if they could schedule our pool closing because I know that that they are booked far in advance. She said they were unable to do that until they assessed the pump. I told her I'd still like to schedule and then if it's a problem, we could reschedule. (The pumps are working fine. There are just a few small leaks around the fittings (easy to get to) they need to be fixed.) She insisted she couldn't do that which seemed kinda crazy to me. Anyway, I was getting a bit irritated by this point and I'll admit that my tone of voice indicated that. I did not yell or curse or say anything demeaning about or to this receptionist and then she just hung up on me after telling me that I was being "ugly" and treating her like "trash". People with low self-concepts don't need to be receptionists especially for pool companies who just don't bother to show up for appointments or to call to reschedule!!! more

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Get your new pool here! 10/18/2005

We bought our pool here last year and have loved it! No problems with it yet and it's great! They came out to our house and put it all together for us which really helped out alot! I haven't bought any of their other items, but they have a great selection of items for you to choose from. So give it a chance and buy your new pool or spa there! more
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