I had my car towed by this company, not by choice. I was in an accident and was not given a choice. Instead of them towing to the garage that would fix it, they towed it to their impound and said they did not have time to tow me to a local garage. i then had to pay a storage fee to them, plus the towing fee for a 2nd tow, before i could get my car to the garage to be fixed. i also had several cd's, prescription med, and about $4 dollars in cash that was missing. DON'T USE THIS COMPANY. YOU DO HAVE A CHOICE I HAVE FOUND OUT.