This H&R Block is located in the Sears department store at the Natick Mall and is only open during tax season. Making an appointment is not too difficult but gets tougher as it gets closer to tax season.
This location has temporary cubes - you will hear everything all of the other people are talking about and yes, they will hear you too! In addition, while H&R Block's software is great, the representatives aren't always that knowledgable. It's basically hit or miss.... So, if you have an uncomplicated return and don't want to do it yourself, I'd recommend H&R Block.
PROS: Central location
CONS: Cubicles, staff not always knowledgable
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