I've been getting my eyelashes done for almost two years now. I used to go to another location in the Madision Square area but decided to try Bling, when they recently opened. I was abit apprehensive at first, since they were new and I am quite particular/picky about the treatment. Needless to say, I have never gone to another location again. The ladies are great, very nice. I love the lashes and the work they do. Its been consistently good work, even when I tried different styles and products. Sometimes I am unable to make my retouch appointments and they do fall off on their own. My natural lashes are still healthy. Their client volume has picked up so getting appointments on the fly are not that easy anymore. If you do want to get your eyelashes done, be knowledgable of the process and make the smart decision for you. If it is what you want, then I highly recommend Bling! If you do want to go to Bling, email me at michellec.bling at gmail dot com and get 10% off your first visit.