I have found it sometimes to be hit or miss at this store. I was told by the sales person that I wear one of the more popular sizes and that is why selections may sometimes be limited. The sales clerks are knowledgeable about the products and friendly! I got one of my favorite pairs of birks at this store for a great discounted price!! Bravo to this store for sorting shoes by size- so easy to just go to your section and shop. You should check this store out for yourself. It could be well worth the trip.