I've had an oil change before, that went pretty smoothly no big deal right and the price was decent.  Today, I had an appt for them to address a sound I hear while breaking.  If nothing else i wanted an oil change done.  Anyway I show up at 8am the appointed time and no one there. I waited almost a half hour then  finally left.  I went to Jiffy Lube  cause  i may be going on a trip tomorrow and paid almost $70!!  When i called Bippers later I asked why no one was there, the guy said they were running late.  No apology or anything!  I rescheduled but I don't think Im going back! I don't trust people that dont do what they say.  I need my car fixed but seriously i am so irritated right now.   I don't know about you but i think thats a load!
Cons:  Ummm, not opening when they say.
                        
more