As far as I'm concerned, Bill is the only mechanic that I would trust with my minivan, and so I rely on him for my families safety. He always gives me good advice, and is always suggesting that we drive a little more safely, and to take better care our car. He's a great guy, and is ready and willing to help you. I've been going to him for years and I will continue to do so. Never had a bad experience with Bill and I don't expect that I will.