I stumbled upon Big O back when my evil VW needed new struts and my "regular" mechanic quoted me a ridiculous price AND told me it would take 2 days.  I called up David and Evan and their price was deemed reasonable by my sister in law (she's a mechanic in another state) and they said, maybe an hour or two.  Bingo.  David mentioned that they do more than just tires and struts and I haven't gone anywhere else since.  My only regret is that now that I've bought a new car, I can only swing by for oil changes.  (that's good news/bad news).  Great guys, they are patient, efficient, willing to explain a problem to me, didn't treat me like an idiot and took very very good care of a VW that should have been taken out to pasture long ago.  I take my friends there and even though I might move out of Encino, I will never go anywhere else with my car.  I can't recommend them highly enough.  If you want timely service, reasonable to good prices, skilled repair work and a friendly atmosphere (ie -- you're not just a number for them -- they actually remember and care about your vehicle) then go nowhere else.  Big O Tires in Tarzana is the place to go.
                        
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