Big Jim's Automotive

id: 16506738
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1600 6th St SW
Cedar Rapids, IA 52404

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(319) 261-0999
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Big Jim's Automotive - Cedar Rapids, IA
Reviews
( 16 )
( 4 )
( 0 )
( 0 )
( 2 )

Best

This was the fastest oil change in history. Less than 30 minutes.

Worst

I had a similar experience as pclemons and i do not recommend this to anyone. It was a waste of time and money. If you like getting false promises and prices changed at random tim...

Terrible service! 7/29/2011

I had a similar experience as pclemons and i do not recommend this to anyone. It was a waste of time and money. If you like getting false promises and prices changed at random times then this is the place for you! more

THE WORST 12/3/2010

This guy is the WORST that is the easiest way to say it.||[]i called and was told if i dropped my vehicle off Friday night the repairs would be completed by SAT at Noon||[]I call Sat morning and i am told the vehicle is being worked on everything is on schedule||[]i call again at 11 and i am told 'Yep should be done by Noon'||[]i call again at 11.45 and again I am told "yes we should be done soon'||[]||[]at this point i make the mistake of assuming that they are staying late to complete the work and make good on the statement of being done at noon or atleast on SAT.||[]||[]i recieve no call back. ||[]i call at 1 no answer||[]i call at 1.30 no answer||[]||[]annoyed i drive to the shop. ||[]||[]ITS CLOSED. ||[]||[]i walk around the building and find that my vehicle is up in the air on a lift. CLEARLY not done being worked on. ||[]and not done by noon either. ||[]||[]So i wait. No vehicle all day SAT or SUN||[]||[]Monday morning i get a call at 10.30am telling me my vehicle has been completed.||[]||[]when i go to pick it up. i inform the business owner that i will NOT be paying full price.||[]he actually takes the time to BLAME me.||[]as though i have something to do with him making a promise he couldnt keep. ||[]THEN||[]when i inform him that being without that vehilce for 2 full days ||[]when i had made plans for both SAT and SUN that involved using that vehicle ||[]he tells me 'Well you could have rented a car. its like $80.00 a day'||[]||[]the fact is all of this would have been forgivable if SOMEONE would have simply called and said "hey this is taking longer then expect we apologize but the repairs should be done by (this time)'||[]||[]not only was i not called to be informed of this. ||[]i was told that everything was fine and on schedule when i called. ||[]||[]this guy is a cheat and a sham. do not waste your money and DO NOT lose your TIME.||[]||[]STAY AWAY more
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Owner Message
  • Does your car need repairs? Are you looking for an auto mechanic in Cedar Rapids? Big Jim’s Automotive in Cedar Rapids, IA, is the place to bring your vehicle when it needs repairs. Big Jim’s Automotive helps customers maintain and repair their vehicles with their years of automotive mechanic experience. If you’re looking for an automotive repair shop that treats everyone fairly and communicates with you honestly, give us a call. We treat every vehicle and every problem as if it was our own, helping alleviate the stress that car problems cause.

    Whether your car needs regular maintenance or a necessary repair, we are here to help. We’ll do our best to educate you about your vehicle’s problems and what’s needed to fix it.

Additional information
  • Hours: monday: 08:00-17:00, tuesday: 08:00-17:00, wednesday: 08:00-17:00, thursday: 08:00-17:00, friday: 08:00-15:00
  • Payments: Cash, Master Card, Visa
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